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FAQs

You should find the answers to all your questions here, but should you need more help or advice then please don't hesitate to contact us. We'd be pleased to hear from you.

Alloy Wheels

What's the best way to clean alloy wheels?

Cleaning your wheels regularly using the correct wheel cleaner is the best way to keep them looking like new, however we do have some recommendations on how to keep them at their best.

Dedicated wheel shampoos are specially formulated to remove brake dust and contaminants while also being safe enough for use without damaging the finish. Considering the price of a full wheel refurbishment, it makes sense to take good care of your wheels.

What is Wheel PCD?

PCD stands for Pitch Circle Diameter and essentially is the measurement of how many wheel nuts or wheel bolts your vehicle has on each wheel and how far apart those nuts or bolts are placed in mm.

For example, a vehicle with a 5x120 PCD will take five wheel nuts or wheel bolts, with each spaced 120mm apart.

It’s vital to be sure that the PCD of your wheels matches that of your car to ensure a safe and correct fit.

What is Wheel Offset?

The offset of an alloy wheel is the distance in mm between the centre of the wheel barrel to the mounting face that attaches the wheel to your vehicle. Offset is usually represented as an ET number, with the number noting how many mm is between the centre of the wheel and the mounting face.

Offset is one of the most important measurements you’ll need to know in order to be sure whether a wheel will fit onto your car or not.

Why should I buy from Prestige Wheel Centre?

Why not with over 17 years in the business!

Prestige Wheel Centre are one of Europe's most knowledgable alloy wheel companies, and as such as we have the best vehicle databases for wheel fitment, specializing in high end and supercar fitments. 

You can rest assured that we will provide the best fitments possible on all alloy wheelsets we supply. We also work directly with tyre manufacturers and in some cases tyres manufacturers, bringing you the most recent tyres and most up to date fitment information. 

What methods of payment do you accept?

We accept the following methods of payment. BACS, Credit Card, Debit Card, Cash, and finance options are also available. 

We are currently not able to accept AMEX. 

What is your returns policy?

Cancellations, Returns & Refunds for non-customised items:

Cancellations can be made for all orders that have not yet entered the shipping process. You will receive notification of this by email and once your item has been dispatched you can no longer cancel your order.

At Prestige Wheel Centre Ltd we want you to have a positive experience every time you shop with us. Occasionally though we know you may want to return items & we do offer returns for most purchases. Please note you must return each item within 14 days of receipt of delivery & in the same condition in which you've received it. This means items must be returned unused and undamaged.

Subject to inspection of returned items, a refund will be issued and within 14 days via the original method of payment. Shipping fees will be deducted from the refund amount.

Items returned after 14 days of receipt of delivery will not be eligible for a full refund but may qualify for an exchange.

 

Special order and imported wheels. 

If you have a special order item or wheels that have been imported for your vehicle and wish to cancel, Prestige Wheel Centre will refund minus return shipping costs to the country of origin, and a restocking fee of 15% off the original purchase price. Custom-made to order goods or any product that is a bespoke or has any bespoke or custom feature are non-returnable or refundable in any circumstances. Custom-ordered wheels will need to have balances cleared within 30 days after arrival at Prestige Wheel Centre to avoid disposal to recover funds lost on goods of this nature. 

 

Do you offer a fitting service?

Yes, we do offer a fitting service in-house, and in most circumstances with an appointment. If your not local don't worry! We offer worldwide shipping on all products. 

Can I alter my wheel offset?

For all wheels that are custom manufactured to order, we are able to offer nearly all wheel width and offset combinations. Please ask a member of staff if you need advice on this on 0121 377 8866. 

 

 

I cant see wheels that fit my car?

Our site is designed to show most vehicle applications however, with new vehicles launched so often it can be hard to keep up. If your vehicle is not listed then please call us on 0121 377 8866. We will most likely have a solution for you. 

 

 

About Us

Who are Prestige Wheel Centre?

Prestige Wheel Centre was founded in 2007. This family business is the extended arm of previous generations of our tyre business background which was established over 25 years ago.

Over the past generations we have gained priceless experience and a valued customer base serving the Midlands with pride and expanded to the internet market in 2007. Our mail order service has since grown at a tremendous rate, as also our expertise and service quality in internet sales.

We offer one of the largest selection of alloy wheels and accessories and the largest selection of tyres for all cars, 4x4 and motorbikes. Our knowledge of fitments and offset ranges are unrivalled.

Our aim is to provide you with tyres, alloy wheels and alloy wheel accessories from our Midlands based showroom or via our online platform at the best possible prices without compromise. With over 250,000 tyres immediately available we are sure that we have possibly the best selection of tyres possible. We are direct dealers for Continental, Kumho, Pirelli and Dunlop, to name but a few.

We look forward to hearing your comments and experiences with your purchases so that we may continue to give you our best possible services.

If you require any further information before purchasing any of our products then please fee free to contact via the contact us form. We endeavour to reply to all emails within 3 hours during our opening times.

We offer a vast range of services which include, bespoke alloy wheels, performance exhausts, lowering, wheel renovation in house, body styling and much more...

Thank you for taking the time to view our site.

 
 

 

Tyres

Do you sell new tyres?

Yes, we sell all tyre sizes manufactured, and have great availability on larger sizes over 20". All tyres available can be seen HERE.  If you don't see the sizes you are looking for please contact us on 0121 377 8866 and we will be happy to help. 

Wheel Refurbishment

How much will it cost to refurbish my alloys

Since every wheel repair job is different to the wheel before, we have put together a 'Price Guide" which will help give you an approximate cost of refurbishing your alloy wheels. You can see this information HERE

How long will refurbishing my wheels take?

This will depend on a few factors. Our average turnaround time will be 2-5 working days, however, there are some speciality finishes that may require unique processes and lead times may vary if this applies to your wheels. 

Do you repair diamond cut and polished alloys?

Yes, we do offer full refurbishment for polished wheels and also diamond-cut wheels. Please see our price guide HERE.

Do you have courtesy wheels while mine are being repaired?

Yes, for most vehicles we do have spare wheels you can use while your wheels are being refurbished. Please contact us on 0121 377 8866 to find out more information. 

How long is the warranty on refurbished wheels?

For all painted/powder coated finishes we offer a 12-month conditional warranty. 

For all diamond cut and polished finishes, we offer a 6-month warranty due to the nature and care of these alloy wheel finish types. 

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Prestige Wheel Centre Ltd Unit 8 Birmingham Trade Park, Erdington, Birmingham, B24 9PS

Telephone Call: 0121 377 8866

Email Us sales@prestigewheelcentre.co.uk

Opening Times Mon-Fri 9am to 5.30pm

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